# Import from Jira is not working **URL:** \ **Category:** Troubleshooting\ **Created:** [January 6, 2023, 9:46pm UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541 "2023-01-06T21:46:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![achvaicer](https://avatars.discourse-cdn.com/v4/letter/a/ebca7d/32.png) [@achvaicer](https://community.taiga.io/u/achvaicer)\ **Post date:** [January 6, 2023, 9:46pm UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/1 "2023-01-06T21:46:02Z")
Hi, I’m trying to import a project from Jira without success. I did everything from the migration topic ([#164](https://community.taiga.io/t/migrate-from-jira-to-taiga/164)), but the migration page gets stucked. ![image](https://europe1.discourse-cdn.com/flex017/uploads/taiga/original/1X/29ec0f17b7a76fc5373f9d78e97ad1fc1c0f40fe.png) I’m using the [tree.taiga.io](http://tree.taiga.io) . ---
**Author:** ![Xaviju](https://dub1.discourse-cdn.com/flex017/user_avatar/community.taiga.io/xaviju/32/299_2.png) [@Xaviju](https://community.taiga.io/u/Xaviju)\ **Post date:** [January 9, 2023, 10:02am UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/2 "2023-01-09T10:02:53Z")
Hi @achvaicer, We will need some more information, could you open the user console (F12) and check if it displays any errors? Thanks! ---
**Author:** ![achvaicer](https://avatars.discourse-cdn.com/v4/letter/a/ebca7d/32.png) [@achvaicer](https://community.taiga.io/u/achvaicer)\ **Post date:** [January 9, 2023, 12:59pm UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/3 "2023-01-09T12:59:45Z")
Ok. Based on this error, the problem is the Jira version. “There was an error; probably due to an unsupported Jira version. Taiga does not support Jira releases from 8.6.” But when I create an account o Jira Cloud, I can’t choose which version Jira will be running. ---
**Author:** ![Charlie](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Charlie](https://community.taiga.io/u/Charlie)\ **Post date:** [January 12, 2023, 8:49am UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/4 "2023-01-12T08:49:07Z")
Hi, @achvaicer, Correct, Taiga’s import feature for Jira does not work with Jira Cloud. Only self-hosted instances, with versions up to 8.6. Regards! ---
**Author:** ![RT-AP](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@RT-AP](https://community.taiga.io/u/RT-AP)\ **Post date:** [March 8, 2023, 12:37am UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/6 "2023-03-08T00:37:09Z")
Hey @Charlie does it not work with the lastest JIRA/v9.6.0? Is this documented anywhere? The max version it supports? It’s just that 8.6 was released in 2019 and Jira doesn’t allow version downgrades for export Do you know if there any other way to do export/import from jira? [GitHub - lastlink/TAIGA-JIRA-IMPORTER: A parser that converts jira xml to taiga json and back.](https://github.com/lastlink/TAIGA-JIRA-IMPORTER) is 7 years old so I’m guessing it may not work ---
**Author:** ![TaigaTeam](https://dub1.discourse-cdn.com/flex017/user_avatar/community.taiga.io/taigateam/32/21_2.png) [@TaigaTeam](https://community.taiga.io/u/TaigaTeam)\ **Post date:** [March 8, 2023, 8:58am UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/7 "2023-03-08T08:58:15Z")
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**Author:** ![TaigaTeam](https://dub1.discourse-cdn.com/flex017/user_avatar/community.taiga.io/taigateam/32/21_2.png) [@TaigaTeam](https://community.taiga.io/u/TaigaTeam)\ **Post date:** [March 8, 2023, 8:58am UTC](https://community.taiga.io/t/import-from-jira-is-not-working/541/8 "2023-03-08T08:58:28Z")