Hello Taiga team. This morning I was working on my Kanban board, moving some stories to the done column, and suddenly the board appeared completely empty, as if it had never existed.
I have several other projects where my Kanban board is still working, but this is the only project that is really active, so it is particularly problematic.
Could this be the result of a technical issue or the new pricing model?
Hi there,
That has nothing to do with the new pricing model, but it could be a technical issue or javascript being blocked or something similar.
Are you using https://tree.taiga.io or a custom instance? Have you tried doing a hard refresh? On Windows/Linux it would be Ctrl+Shift+R.
Best!
Hello Charlie,
I am using tree.taiga.io. I tried a hard refresh but nothing changed. I just try to disable/enable kanban from the moduleâs setting page, but kanban is still emptyâŠ
Hi again,
Please write to support@taiga.io with your project slug and your user email, and we will take a deeper look.
Best!
Hi. It happens the same to me.
Hello! I had the same problem and I was using Safari. When I logged into my account on Google Chrome, everything went back to normal 
Hi. I havenât written to technical support yet, but I just want to add some extra information. After hard refreshing on Chrome, I went to Safari and I found my kanban there, but it disappeared when I started interacting with it. The same happens with other navigators. I used Opera to find my kanban and I interacted with the Kanban board that makes it disappear. I finally opened Firefox and I decided to not interact anymore with the board in order to copy everything in another board.
Also I tried to export/reimport the project but it doesnât exports the stories, so I cannot really find a solution there.
Hi there,
Have you tried private navigation to discard issues with extensions?
Regarding exports, they do include user stories and anything needed to recreate a project.
Best regards.
Hello Charlie, thanks for being here ! I confirm that private navigation is bringing back the Kanban board in all navigators ! So I uninstalled all extensions, made a hard reset but⊠the Kanban board is still missing in the main navigation window (tested on Chrome and Safari).
G
