Installed Taiga according to the instructions, but it does not work. Error 500

giga41 · September 13, 2023, 7:55am

Hello. I installed Taiga following the instructions Install Taiga in Production .
Everything installed without problems, I can see all the pages, but if I try to create a new project, then I see a 500 error in debugging.
OS Ubuntu Server 22.04.3 (clean install).
Nginx is up and running.
The second error I see in debugging is: Firefox cannot establish a connection to the wss://myhost.name/events server.

I have already tried everything and give up, tell me what could be my problem and what am I doing wrong?

daniel.herrero · September 18, 2023, 6:31am

Hi @giga41,

It seems you’re facing two different errors.

To help you further with the 500 error we would require the detailed logs taiga-back provides while you’re creating the project, and probably your config.py file. Please, remember not to reveil any password publicly.

The events error it’s reflecting a comunication problem between taiga-back and taiga-event services. I’d start validating that any RabbitMQ values and the SECRET_KEY in the configuration variables in the two system are right and they are the same (they should match).

github.com

kaleidos-ventures/taiga-events/blob/main/.env.example

RABBITMQ_URL="amqp://rabbitmquser:rabbitmqpassword@rabbitmqhost:5672/taiga"
WEB_SOCKET_SERVER_PORT=8888
APP_PORT=3023
SECRET="taiga-back-secret-key"
ALGORITHM="HS256"
AUDIENCE=
ISSUER=
USER_ID_CLAIM="user_id"
# Valid log level values: error, warn, info, http, verbose, debug, silly
LOG_LEVEL="info"

Basti · September 26, 2023, 10:33pm

I have the same issue as the OP:

I installed Taiga following the Install Taiga in Production manual.
I get the same 500-Error like the OP when creating a project. A glance into the admin panel shows, that the project (with name and description) is created there, but the front-end never gets the information.
I also get this websocket-error which is visible in the OPs screenshots.
OS is also Ubuntu 22.04.03, running on a 32-bit ARM-machine (Odroid HC1).

What I tried to fix:

Changing all the URLs (with slash at the end and without)
Connecting to MQTT via online MQTT-Broker (works, I can send messages there)
Visiting the API URL (works, I get the project information there)
Googling the internet, found a bug with new version of RabbitMQ which suggests to downgrade to version 3.8 - not available for my ubuntu version and therefore I stopped as I fear about system stability when applying.
Decided now to ask here

About the information you requested from the OP (from my point of view):

I was not able to detect the backend-error-log (found server-log only). Where am I able to find it?
config.py here you go:

# -*- coding: utf-8 -*-
import os

from .common import *   # noqa, pylint: disable=unused-wildcard-import

#########################################
## GENERIC
#########################################

DEBUG = False

#ADMINS = (
#    ("Admin", "example@example.com"),
#)

DATABASES = {
    'default': {
        'ENGINE': 'django.db.backends.postgresql',
        'NAME': 'taiga',
        'USER': 'taiga',
        'PASSWORD': '****',
        'HOST': '',
        'PORT': '',
    }
}

SECRET_KEY = "****"

TAIGA_SITES_SCHEME = "https"
TAIGA_SITES_DOMAIN = "domain.de"
FORCE_SCRIPT_NAME = "/taiga"

TAIGA_URL = f"{ TAIGA_SITES_SCHEME }://{ TAIGA_SITES_DOMAIN }{ FORCE_SCRIPT_NAME }"
SITES = {
        "api": { "name": "api", "scheme": TAIGA_SITES_SCHEME, "domain": TAIGA_SITES_DOMAIN },
        "front": { "name": "front", "scheme": TAIGA_SITES_SCHEME, "domain": f"{ TAIGA_SITES_DOMAIN }{ FORCE_SCRIPT_NAME }" }
}

# Setting DEFAULT_PROJECT_SLUG_PREFIX to false
# removes the username from project slug
DEFAULT_PROJECT_SLUG_PREFIX = False

#########################################
## MEDIA AND STATIC
#########################################

# MEDIA_ROOT = '/home/taiga/media'
MEDIA_URL = f"{ TAIGA_URL }/media/"
DEFAULT_FILE_STORAGE = "taiga_contrib_protected.storage.ProtectedFileSystemStorage"
THUMBNAIL_DEFAULT_STORAGE = DEFAULT_FILE_STORAGE

# STATIC_ROOT = '/home/taiga/static'
STATIC_URL = f"{ TAIGA_URL }/static/"

#########################################
## EMAIL
#########################################
# https://docs.djangoproject.com/en/3.1/topics/email/
EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
CHANGE_NOTIFICATIONS_MIN_INTERVAL = 120  # seconds

DEFAULT_FROM_EMAIL = 'info@pm.domain.de'
EMAIL_USE_TLS = True
EMAIL_USE_SSL = True
EMAIL_HOST = 'smtp.mailserver.de'
EMAIL_PORT = 465
EMAIL_HOST_USER = 'info@pm.domain.de'
EMAIL_HOST_PASSWORD = '****'

#########################################
## EVENTS
#########################################
EVENTS_PUSH_BACKEND = "taiga.events.backends.rabbitmq.EventsPushBackend"
EVENTS_PUSH_BACKEND_OPTIONS = {
    "url": "amqp://rabbitmquser:rabbitmqpassword@rabbitmqhost:5672/taiga"
}

#########################################
## TAIGA ASYNC
#########################################
CELERY_ENABLED = os.getenv('CELERY_ENABLED', 'True') == 'True'

from kombu import Queue  # noqa

CELERY_BROKER_URL = "amqp://rabbitmquser:rabbitmqpassword@rabbitmq:5672/taiga"
CELERY_RESULT_BACKEND = None # for a general installation, we don't need to store the results
CELERY_ACCEPT_CONTENT = ['pickle', ]  # Values are 'pickle', 'json', 'msgpack' and 'yaml'
CELERY_TASK_SERIALIZER = "pickle"
CELERY_RESULT_SERIALIZER = "pickle"
CELERY_TIMEZONE = 'Europe/Madrid'
CELERY_TASK_DEFAULT_QUEUE = 'tasks'
CELERY_QUEUES = (
    Queue('tasks', routing_key='task.#'),
    Queue('transient', routing_key='transient.#', delivery_mode=1)
)
CELERY_TASK_DEFAULT_EXCHANGE = 'tasks'
CELERY_TASK_DEFAULT_EXCHANGE_TYPE = 'topic'
CELERY_TASK_DEFAULT_ROUTING_KEY = 'task.default'

It would be really cool if you could help me with this issues, as I’m now on a point where I do not know how to go on with Taiga.

daniel.herrero · September 27, 2023, 7:53am

Hi @Basti,

It’ll be easier if we focus in an error at a time. Let’s focus on the 500-Error.

Increase the log level to taiga-back

First, I’d start adding the line DEBUG = True to the config.py file in taiga-back to log more data.

How to get the 500 error log

If you have followed the “Install Taiga in Production” manual, taiga-back is deployed through a systemd service, so its logs will be there.

To monitor the service’s logs in real-time you can use the $ sudo journalctl -u taiga.service -b -f command. Then you just have to reproduce the error while creating a project and review the traces.

Another option is to review past logs with sudo journalctl -u taiga.service --since "1 hour ago". You can change the time interval, for example, to “2 days ago” or “1 day ago”.

daniel.herrero · September 27, 2023, 9:32am

Regarding the websocket-error

You can review the ~/taiga-front-dist/dist/conf.json file from taiga-front, checking the eventsUrl variable is right according to your subpath configuration.

Share with us this file if you continue experiencing issues.

{
    "api": "https://mycompany.com/taiga/api/v1/",
    "eventsUrl": "wss://mycompany.com/taiga/events",  <-------------
    "baseHref": "/taiga/",

The nginx should also be configured to redirect properly the requests to taiga-events. You can check the documentation: Configure NGINX for Taiga in a subpath.

server {
    listen 80 default_server;
    server_name mycompany.com;  # <------
    return 301 https://$server_name$request_uri;
}

server {
    listen 443 default_server;
    server_name mycompany.com;    # <------

[...] # Rest of the locations ...

 # Events
    location /taiga/events {    # <------

giga41 · October 3, 2023, 7:10am

Hello, I’m sorry that I didn’t respond for a long time.
I tried to reinstall everything again.
There really are problems with taiga-async.
here are my logs and configs.

$ sudo journalctl -u taiga.service -b -f
Oct 03 06:50:06 kvant-tracker systemd[1]: taiga.service: Deactivated successfully.
Oct 03 06:50:06 kvant-tracker systemd[1]: Stopped taiga_back.
Oct 03 06:50:06 kvant-tracker systemd[1]: taiga.service: Consumed 3.906s CPU time.
Oct 03 06:50:06 kvant-tracker systemd[1]: Started taiga_back.
Oct 03 06:50:06 kvant-tracker gunicorn[29082]: [2023-10-03 06:50:06 +0000] [29082] [INFO] Starting gunicorn 20.1.0
Oct 03 06:50:06 kvant-tracker gunicorn[29082]: [2023-10-03 06:50:06 +0000] [29082] [INFO] Listening at: http://0.0.0.0:8001 (29082)
Oct 03 06:50:06 kvant-tracker gunicorn[29082]: [2023-10-03 06:50:06 +0000] [29082] [INFO] Using worker: sync
Oct 03 06:50:06 kvant-tracker gunicorn[29084]: [2023-10-03 06:50:06 +0000] [29084] [INFO] Booting worker with pid: 29084
Oct 03 06:50:06 kvant-tracker gunicorn[29086]: [2023-10-03 06:50:06 +0000] [29086] [INFO] Booting worker with pid: 29086
Oct 03 06:50:06 kvant-tracker gunicorn[29088]: [2023-10-03 06:50:06 +0000] [29088] [INFO] Booting worker with pid: 29088
Oct 03 06:50:06 kvant-tracker gunicorn[29090]: [2023-10-03 06:50:06 +0000] [29090] [INFO] Booting worker with pid: 29090
Oct 03 06:51:37 kvant-tracker gunicorn[29086]: ERROR:2023-10-03 06:51:37,304: Internal Server Error: /api/v1/projects
Oct 03 06:51:37 kvant-tracker gunicorn[29086]: Traceback (most recent call last):
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/core/handlers/exception.py", line 47, in inner
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     response = get_response(request)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/core/handlers/base.py", line 181, in _get_response
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     response = wrapped_callback(request, *callback_args, **callback_kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 95, in view
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return self.dispatch(request, *args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/views/decorators/csrf.py", line 54, in wrapped_view
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return view_func(*args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/views.py", line 449, in dispatch
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     response = self.handle_exception(exc)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/views.py", line 447, in dispatch
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     response = handler(request, *args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/mixins.py", line 89, in create
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.object = validator.save(force_insert=True)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/serializers.py", line 1104, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.object = super().save(**kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/serializers.py", line 637, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.save_object(self.object, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/base/api/serializers.py", line 1122, in save_object
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     obj.save(**kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/projects/models.py", line 327, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     super().save(*args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/base.py", line 739, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.save_base(using=using, force_insert=force_insert,
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/base.py", line 787, in save_base
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     post_save.send(
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 180, in send
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return [
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 181, in <listcomp>
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     (receiver, receiver(signal=self, sender=sender, **named))
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/projects/signals.py", line 62, in project_post_save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     template.apply_to_project(instance)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/projects/models.py", line 1266, in apply_to_project
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     UserStoryStatus.objects.create(
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/manager.py", line 85, in manager_method
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return getattr(self.get_queryset(), name)(*args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/query.py", line 453, in create
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     obj.save(force_insert=True, using=self.db)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/projects/models.py", line 633, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return super().save(*args, **kwargs)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/base.py", line 739, in save
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.save_base(using=using, force_insert=force_insert,
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/models/base.py", line 787, in save_base
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     post_save.send(
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 180, in send
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return [
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 181, in <listcomp>
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     (receiver, receiver(signal=self, sender=sender, **named))
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/events/signal_handlers.py", line 30, in on_save_any_model
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     events.emit_event_for_model(instance, sessionid=sesionid, type=type)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/events/events.py", line 76, in emit_event_for_model
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     return emit_event(routing_key=routing_key,
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/events/events.py", line 38, in emit_event
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     connection.on_commit(backend_emit_event)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/django/db/backends/base/base.py", line 645, in on_commit
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     func()
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/events/events.py", line 35, in backend_emit_event
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     backend.emit_event(message=json.dumps(data), routing_key=routing_key, channel=channel)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 47, in emit_event
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     connection.connect()
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/amqp/connection.py", line 323, in connect
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self.transport.connect()
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/amqp/transport.py", line 129, in connect
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     self._connect(self.host, self.port, self.connect_timeout)
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/home/taiga/taiga-back/.venv/lib/python3.10/site-packages/amqp/transport.py", line 172, in _connect
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     entries = socket.getaddrinfo(
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:   File "/usr/lib/python3.10/socket.py", line 955, in getaddrinfo
Oct 03 06:51:37 kvant-tracker gunicorn[29086]:     for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
Oct 03 06:51:37 kvant-tracker gunicorn[29086]: socket.gaierror: [Errno -3] Temporary failure in name resolution

/home/taiga/taiga-back/settings/config.py

# -*- coding: utf-8 -*-
import os

from .common import *   # noqa, pylint: disable=unused-wildcard-import

#########################################
## GENERIC
#########################################

DEBUG = True

#ADMINS = (
#    ("Admin", "example@example.com"),
#)

DATABASES = {
    'default': {
        'ENGINE': 'django.db.backends.postgresql',
        'NAME': 'taiga',
        'USER': 'taiga',
        'PASSWORD': 'taiga',
        'HOST': '',
        'PORT': '',
    }
}

SECRET_KEY = "taiga"

TAIGA_SITES_SCHEME = "https"
TAIGA_SITES_DOMAIN = "kvant.tracker.ru"
FORCE_SCRIPT_NAME = ""

TAIGA_URL = f"{ TAIGA_SITES_SCHEME }://{ TAIGA_SITES_DOMAIN }{ FORCE_SCRIPT_NAME }"
SITES = {
        "api": { "name": "api", "scheme": TAIGA_SITES_SCHEME, "domain": TAIGA_SITES_DOMAIN },
        "front": { "name": "front", "scheme": TAIGA_SITES_SCHEME, "domain": f"{ TAIGA_SITES_DOMAIN }{ FORCE_SCRIPT_NAME }" }
}

# Setting DEFAULT_PROJECT_SLUG_PREFIX to false
# removes the username from project slug
DEFAULT_PROJECT_SLUG_PREFIX = False

#########################################
## MEDIA AND STATIC
#########################################

# MEDIA_ROOT = '/home/taiga/media'
MEDIA_URL = f"{ TAIGA_URL }/media/"
DEFAULT_FILE_STORAGE = "taiga_contrib_protected.storage.ProtectedFileSystemStorage"
THUMBNAIL_DEFAULT_STORAGE = DEFAULT_FILE_STORAGE

# STATIC_ROOT = '/home/taiga/static'
STATIC_URL = f"{ TAIGA_URL }/static/"

#########################################
## EMAIL
#########################################
# https://docs.djangoproject.com/en/3.1/topics/email/
EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
CHANGE_NOTIFICATIONS_MIN_INTERVAL = 120  # seconds

DEFAULT_FROM_EMAIL = 'changeme@example.com'
EMAIL_USE_TLS = True
EMAIL_USE_SSL = True
EMAIL_HOST = 'localhost'
EMAIL_PORT = 587
EMAIL_HOST_USER = 'user'
EMAIL_HOST_PASSWORD = 'password'

#########################################
## EVENTS
#########################################
EVENTS_PUSH_BACKEND = "taiga.events.backends.rabbitmq.EventsPushBackend"
EVENTS_PUSH_BACKEND_OPTIONS = {
    "url": "amqp://taiga:taiga@taiga:5672/taiga"
}


#########################################
## TAIGA ASYNC
#########################################
CELERY_ENABLED = os.getenv('CELERY_ENABLED', 'True') == 'True'

from kombu import Queue  # noqa

CELERY_BROKER_URL = "amqp://taiga:taiga@rabbitmq:5672/taiga"
CELERY_RESULT_BACKEND = None # for a general installation, we don't need to store the results
CELERY_ACCEPT_CONTENT = ['pickle', ]  # Values are 'pickle', 'json', 'msgpack' and 'yaml'
CELERY_TASK_SERIALIZER = "pickle"
CELERY_RESULT_SERIALIZER = "pickle"
CELERY_TIMEZONE = 'Europe/Madrid'
CELERY_TASK_DEFAULT_QUEUE = 'tasks'
CELERY_QUEUES = (
    Queue('tasks', routing_key='task.#'),
    Queue('transient', routing_key='transient.#', delivery_mode=1)
)
CELERY_TASK_DEFAULT_EXCHANGE = 'tasks'
CELERY_TASK_DEFAULT_EXCHANGE_TYPE = 'topic'
CELERY_TASK_DEFAULT_ROUTING_KEY = 'task.default'


#########################################
## CONTRIBS
#########################################
# INSTALLED_APPS += [
#     "taiga_contrib_slack",
#     "taiga_contrib_github_auth",
#     "taiga_contrib_gitlab_auth"
# ]
#
# GITHUB_API_CLIENT_ID = "changeme"
# GITHUB_API_CLIENT_SECRET = "changeme"
#
# GITLAB_API_CLIENT_ID = "changeme"
# GITLAB_API_CLIENT_SECRET = "changeme"
# GITLAB_URL = "changeme"


#########################################
## TELEMETRY
#########################################

ENABLE_TELEMETRY = True

#########################################
##  REGISTRATION
#########################################

PUBLIC_REGISTER_ENABLED = True

RABBITMQ_URL="amqp://taiga:taiga@taiga:5672/taiga"
WEB_SOCKET_SERVER_PORT=8888
APP_PORT=3023
SECRET="taiga"
ALGORITHM="HS256"
AUDIENCE=
ISSUER=
USER_ID_CLAIM="user_id"
# Valid log level values: error, warn, info, http, verbose, debug, silly
LOG_LEVEL="info"

sudo systemctl status taiga-async.service
[sudo] password for taiga:
● taiga-async.service - taiga_async
     Loaded: loaded (/etc/systemd/system/taiga-async.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2023-10-03 06:50:07 UTC; 17min ago
   Main PID: 29179 (celery)
      Tasks: 6 (limit: 9369)
     Memory: 267.1M
        CPU: 1.811s
     CGroup: /system.slice/taiga-async.service
             ├─29179 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO
             ├─29203 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO
             ├─29204 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO
             ├─29205 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO
             ├─29206 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO
             └─29207 /home/taiga/taiga-back/.venv/bin/python3 /home/taiga/taiga-back/.venv/bin/celery -A taiga.celery worker -B --concurrency 4 -l INFO

Oct 03 07:05:58 kvant-tracker celery[29207]: [2023-10-03 07:05:58,334: ERROR/Beat] beat: Connection error: [Errno -3] Temporary failure in name resolution. Trying again in 32.0 seconds...
Oct 03 07:06:30 kvant-tracker celery[29179]: [2023-10-03 07:06:30,544: ERROR/MainProcess] consumer: Cannot connect to amqp://taiga:**@rabbitmq:5672/taiga: [Errno -3] Temporary failure in name resolution.
Oct 03 07:06:30 kvant-tracker celery[29179]: Trying again in 32.00 seconds... (16/100)
Oct 03 07:06:30 kvant-tracker celery[29207]: [2023-10-03 07:06:30,573: ERROR/Beat] beat: Connection error: [Errno -3] Temporary failure in name resolution. Trying again in 32.0 seconds...
Oct 03 07:07:02 kvant-tracker celery[29207]: [2023-10-03 07:07:02,774: ERROR/Beat] beat: Connection error: [Errno -3] Temporary failure in name resolution. Trying again in 32.0 seconds...
Oct 03 07:07:02 kvant-tracker celery[29179]: [2023-10-03 07:07:02,775: ERROR/MainProcess] consumer: Cannot connect to amqp://taiga:**@rabbitmq:5672/taiga: [Errno -3] Temporary failure in name resolution.
Oct 03 07:07:02 kvant-tracker celery[29179]: Trying again in 32.00 seconds... (16/100)
Oct 03 07:07:34 kvant-tracker celery[29179]: [2023-10-03 07:07:34,998: ERROR/MainProcess] consumer: Cannot connect to amqp://taiga:**@rabbitmq:5672/taiga: [Errno -3] Temporary failure in name resolution.
Oct 03 07:07:34 kvant-tracker celery[29179]: Trying again in 32.00 seconds... (16/100)
Oct 03 07:07:34 kvant-tracker celery[29207]: [2023-10-03 07:07:34,998: ERROR/Beat] beat: Connection error: [Errno -3] Temporary failure in name resolution. Trying again in 32.0 seconds...

Job_de_Bruyne · October 24, 2023, 7:51pm

Having exactly the same issue.
Walked the exact same path.

Any updates on how you got this fixed ( or not ) ?

giga41 · October 27, 2023, 6:20am

I didn’t find the answer, I’m also waiting for help here.

Job_de_Bruyne · October 27, 2023, 7:21am

I tried to pin down the issue and may have to do with a failed request while trying to send out a confirmation email ( as part of the create project request ). Got sidetracked finishing up on setting up my production mail server and when that is done will continue with Taiga.

I was able to get a project created by creating it as public and then setting it to private. But then still some things don’t work like uploading attachments and images ( this is probably b/c i messed up my Nginx - locations ).

Will keep you posted

Implosive1587 · October 30, 2023, 12:06pm

Hi @giga41

can you please share your nginx config?

Thanks

giga41 · October 30, 2023, 2:59pm

Hello, here are my two configs. First Nginx config. Second config Taiga

It`s /etc/nginx/nginx.conf

user taiga;
worker_processes auto;
pid /run/nginx.pid;
include /etc/nginx/modules-enabled/*.conf;

events {
	worker_connections 768;
	# multi_accept on;
}

http {

	##
	# Basic Settings
	##

	sendfile on;
	tcp_nopush on;
	types_hash_max_size 2048;
	# server_tokens off;

	# server_names_hash_bucket_size 64;
	# server_name_in_redirect off;

	include /etc/nginx/mime.types;
	default_type application/octet-stream;

	##
	# SSL Settings
	##

	ssl_protocols TLSv1 TLSv1.1 TLSv1.2 TLSv1.3; # Dropping SSLv3, ref: POODLE
	ssl_prefer_server_ciphers on;

	##
	# Logging Settings
	##

	access_log /var/log/nginx/access.log;
	error_log /var/log/nginx/error.log;

	##
	# Gzip Settings
	##

	gzip on;

	# gzip_vary on;
	# gzip_proxied any;
	# gzip_comp_level 6;
	# gzip_buffers 16 8k;
	# gzip_http_version 1.1;
	# gzip_types text/plain text/css application/json application/javascript text/xml application/xml application/xml+rss text/javascript;

	##
	# Virtual Host Configs
	##

	include /etc/nginx/conf.d/*.conf;
	include /etc/nginx/sites-enabled/*;
}

it`s /etc/nginx/conf.d/taiga.conf

server {
    listen 80 default_server;
    server_name kvant.tracker.ru;
    return 301 https://$server_name$request_uri;
}

server {
    listen 443 ssl default_server;
    server_name kvant.tracker.ru;  #  See http://nginx.org/en/docs/http/server_names.html
    ssl_certificate /etc/nginx/ssl/nginx.crt;
    ssl_certificate_key /etc/nginx/ssl/nginx.key;

    large_client_header_buffers 4 32k;
    client_max_body_size 50M;
    charset utf-8;

    access_log /home/taiga/logs/nginx.access.log;
    error_log /home/taiga/logs/nginx.error.log;

    # TLS: Configure your TLS following the best practices inside your company
    # Other configurations

    # Frontend
    location / {
        alias /home/taiga/taiga-front-dist/dist/;
        index index.html;
        try_files $uri $uri/ index.html =404;
    }

    # API
    location /api/ {
        proxy_set_header Host $http_host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Scheme $scheme;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_pass http://127.0.0.1:8001/api/;
        proxy_redirect off;
    }

    # Admin
    location /admin/ {
        proxy_set_header Host $http_host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Scheme $scheme;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_pass http://127.0.0.1:8001/admin/;
        proxy_redirect off;
    }

    # Static files
    location /static/ {
        alias /home/taiga/taiga-back/static/;
    }

    # Media
    location /_protected/ {
        internal;
        alias /home/taiga/taiga-back/media/;
        add_header Content-disposition "attachment";
    }

    # Unprotected section
    location /media/exports/ {
        alias /home/taiga/taiga-back/media/exports/;
        add_header Content-disposition "attachment";
    }

    location /media/ {
        proxy_set_header Host $http_host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Scheme $scheme;
        proxy_set_header X-Forwarded-Proto $scheme;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_pass http://127.0.0.1:8003/;
        proxy_redirect off;
    }

    # Events
    location /events {
        proxy_http_version 1.1;
        proxy_set_header Upgrade $http_upgrade;
        proxy_set_header Connection "upgrade";
        proxy_connect_timeout 7d;
        proxy_send_timeout 7d;
        proxy_read_timeout 7d;
        proxy_pass http://127.0.0.1:8888/events;
    }

}

Implosive1587 · October 30, 2023, 4:17pm

It looks like the eventsURL in ~/taiga-front-dist/dist/conf.json is not configured correctly, as @daniel.herrero already suggested. Your nginx setup and the screenshots in the original post suggest that your eventsURL should look like

"eventsUrl": "wss://mycompany.com/events"

and not

"eventsUrl": "wss://mycompany.com/taiga/events"

Can you please check your ~/taiga-front-dist/dist/conf.json?

Job_de_Bruyne · October 30, 2023, 6:40pm

@ giga41

I wanted to share my recent success in getting Taiga running. For me the issues were related to connection to our SMTP server. By configuring the following settings:

EMAIL_PORT=587 # Default SMTP port

EMAIL_HOST_USER=user@mydomain.com
EMAIL_HOST_PASSWORD=mypassword
DEFAULT_FROM_EMAIL=user@mydomain.com

Taiga started working for me. I opted for Docker Mail Server (Home - Docker Mailserver) for email, a choice I was initially hesitant about. However, I’m glad I chose this route as it enabled DKIM and DMARK, marking our emails as legitimate.

Good luck

giga41 · October 30, 2023, 7:33pm

yes, I checked, here is my config

{
    "api": "https://kvant.tracker.ru/api/v1/",
    "eventsUrl": "wss://kvant.tracker.ru/events",
    "baseHref": "/",
    "eventsMaxMissedHeartbeats": 5,
    "eventsHeartbeatIntervalTime": 60000,
    "eventsReconnectTryInterval": 10000,
    "debug": true,
    "debugInfo": true,
    "defaultLanguage": "en",
    "themes": [
        "taiga"
    ],
    "defaultTheme": "taiga",
    "defaultLoginEnabled": true,
    "publicRegisterEnabled": true,
    "feedbackEnabled": true,
    "supportUrl": "https://community.taiga.io/",
    "privacyPolicyUrl": null,
    "termsOfServiceUrl": null,
    "maxUploadFileSize": null,
    "contribPlugins": [],
    "tagManager": {
        "accountId": null
    },
    "tribeHost": null,
    "enableAsanaImporter": false,
    "enableGithubImporter": false,
    "enableJiraImporter": false,
    "enableTrelloImporter": false,
    "gravatar": false,
    "rtlLanguages": [
        "ar",
        "fa",
        "he"
    ]
}

giga41 · October 30, 2023, 8:34pm

the problem is solved, rabbitmq could not listen on ports, I fixed it and everything started working.
Thanks everyone for your help.

saiphaniparsa · December 5, 2023, 9:16pm

Hello @giga41 , I am facing the same issue and could you please provide more information on how you fixed the issue with rabbitmq?

giga41 · January 16, 2024, 5:57pm

Hello, look at the answers in this thread, maybe it will help Different problem after installation from source code

sinnerfilozofiya · March 11, 2024, 5:03pm

i was having the same problem (500 internal error)
my problem was that i havent configured it right my RabbitMQ in the
~/taiga-back/settings/config.py
which there is two places you should change the url (as the following image):

before all of this make sure that the RabbitMQ is running

import pika

connection_url = "amqp://rabbitmquser:rabbitmqpassword@0.0.0.0:5672/taiga"

try:
    parameters = pika.URLParameters(connection_url)
    connection = pika.BlockingConnection(parameters)
    print("Connected to RabbitMQ successfully!")
    connection.close()
except Exception as e:
    print("Failed to connect to RabbitMQ:", e)

use this python script to make sure that everything is ok

sinnerfilozofiya · March 11, 2024, 5:04pm

you can give this method a shot

Rakibul_Islam · April 2, 2024, 10:29am

I am facing the same issue. How did you solve the issue?
and i got output “Failed to connect to RabbitMQ:” when running the following script

import pika

connection_url = “amqp://rabbitmquser:rabbitmqpassword@103.197.207.34:5672/taiga”

try:
parameters = pika.URLParameters(connection_url)
connection = pika.BlockingConnection(parameters)
print(“Connected to RabbitMQ successfully!”)
connection.close()
except Exception as e:
print(“Failed to connect to RabbitMQ:”, e)

so do i need 5672 post available abd active?

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Installed Taiga according to the instructions, but it does not work. Error 500

Increase the log level to taiga-back

How to get the 500 error log

Regarding the websocket-error

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