Migration from Jira problem

Troubleshooting Self hosted Taiga
1

Hello,

We have tried to self-host Taiga and migrate a project from Jira (v 8.5.0). We used this tutorial and everything was fine until we tried to migrate a project. For some reason, when we enter a Jira project link and clicked “Access” on the “Create project” page we have the following error:

Ooops, something went wrong
Your changes were not saved

The console shows us the following error:

{“_error_message”: “Authentication data not provided
.”, “_error_type”: “taiga.base.exceptions.NotAuthenticated”}

We suggest, that we filled the configuration file wrong, but not sure, where the error is hidden. We filled it in the following way:

  ENABLE_JIRA_IMPORTER: "True"
  JIRA_IMPORTER_CONSUMER_KEY: "Taiga"
  JIRA_IMPORTER_CERT: "private key"
  JIRA_IMPORTER_PUB_CERT: "public key"
  ...
  ENABLE_JIRA_IMPORTER: "true"

Jira authentication set up correctly, we checked it. What could be this problem about?

2

Hi there,

As mentioned in this post, we have not tested versions 8.3.5 to 8.5.x. We had some users reporting it worked, though.

Perhaps you could share your Taiga Back logs, in case there is something there that then results in the Authentication Error in console?

Best regards!